Visitor Services Planeteers

Cool Planet Experience, the world's first permanent climate action visitor centre, will open to visitors this February at Powerscourt Estate. ‘CPE’ is driven by the vision to educate, engage and inspire the public through an interactive experience on the impact of global warming. The Centre is a welcoming, fun environment which will empower and encourage visitors to make positive changes to reduce their carbon footprint.

CPE is looking for both full time and part time Visitor Services Planeteers. Duties will include ensuring that Reception delivers an efficient and visitor-focused service, reconciling daily cash ups and providing administrative support as required. The salary will be €9.50 per hour. The roles will involve unsocial hours including evenings, weekends and public holidays and all staff will be rostered over seven days.

The positions will require a genuinely friendly, warm, diplomatic, courteous personality used to a busy work environment with an aptitude for engaging with people. As this is a public facing role, the successful candidate will provide visitors with their first experience of Cool Planet Experience — a flexible, confident, self-starter with a can-do attitude is required. The ideal candidate will have previous experience in a visitor attraction centre preferably dealing with large school groups.

Candidates must:
Have scientific/environmental awareness and an appreciation & interest in climate action
Have relevant work experience ( i.e. at a visitor attraction dealing with large school groups)
Have the ability to work as part of a team
Have a willingness to take direction
Have excellent communication skills including confidence and an ability to address groups
Have sound judgment and decision making ability
Have concern for clarity and work quality
Have experience of working with ICT systems and procedures
Have an awareness of health and safety policies and procedures(preferably hold certificates)
At all times when on duty wear their CPE tee-shirts as per CPE presentation guidelines
Have awareness of the need to protect the site
Be commitment to Quality Customer Service

To apply please email a CV and application letter outlining why you think you are suitable for the position.